Many smaller companies that have been around for some time will have fallen into a fairly common and understandable pattern of behavior with regard to their information technology (IT) services. In many cases, the pattern can be traced back to the very earliest days of a company’s operation, when the owner might have scrambled to cover IT requirements as best as possible. Over time, the demands of business would inevitably have meant that an occasional call to an independent IT provider would have made sense. With this pattern of reaction to IT emergencies eventually starting to seem like the only option, some small companies continue under arrangements like these for years without examining them.
In many cases, however, there will be much better and more productive options to look into. While IT assets tend to attract attention when problems become so obvious that they interfere with work, those issues will often have been building up for a long time beforehand. The reactive approach that so many smaller companies adopt with regard to IT means that problems will only ever be addressed once they have become truly severe. In addition to leading to downtime and other forms of interference that might otherwise have been avoided, this will frequently mean that the price paid to resolve such issues will be higher than it could have been, as well. What can seem like a reasonable and practical approach in terms of budgets and expediency will therefore often end up being a good deal less attractive, upon closer inspection.
Managed it services, on the other hand, can make a lot more sense. Instead of letting IT arrangements run without supervision until pointed problems become clear, managed it services involve having a capable provider take on full responsibility at all times. With an experienced, dedicated IT specialist overseeing the status of a business’s network and the assets connected to it all times, problems can be caught and resolved at their very earliest stages of development.
In fact, the managed it services approach creates exactly the right incentives needed to ensure a much more satisfying and reliable experience for small companies. With the IT partner being encouraged, by the very nature of the arrangement, to spot and address problems when they can be solved most easily and with the least possible impact, managed it services can cut costs while delivering a notably higher level of service. Many small companies that have made a reactive approach to IT something of a habit could therefore do well to explore this option, instead.